Privacy Policy

Your trust is our foundation. This policy outlines our commitment to protecting your privacy and securing your personal data on Sugar Mamy Meet.

Create Your Secure Profile

Our Privacy Commitment at a Glance

You Are in Control

You have full control over your profile information and privacy settings. Access, edit, or delete your data anytime.

Ironclad Security

We use state-of-the-art encryption and secure servers to protect your data from unauthorized access.

No Data Selling

We will never sell your personal information to third-party marketers. Your data is used solely to enhance your experience.

Transparent Practices

This policy clearly explains what data we collect and why. We believe in complete transparency with our members.

Secure Communication

All messages sent through our platform are encrypted to ensure your conversations remain private and confidential.

GDPR Compliant

We adhere to the highest standards of data protection, including GDPR, giving you robust rights over your information.

Detailed Privacy Information

Data Collection Overview

To provide our service, we collect information you voluntarily provide. This is essential for creating your profile and facilitating connections.

Profile Data: Your username, age, location, personal descriptions, and relationship preferences.
Media: Photos and videos you choose to upload to your profile.
Communication Records: Encrypted records of messages sent through our platform to ensure safety and resolve disputes.
Device Information: Technical data such as IP address, browser type, and operating system to improve security and user experience.

How We Use Your Data

Your data is used exclusively to operate and improve the Sugar Mamy Meet platform. Our primary purposes are:

Profile Matching: To connect you with compatible members based on your stated preferences.
Communication Facilitation: To enable secure and private messaging between members.
Safety and Verification: To monitor for fraudulent activity, verify profiles, and maintain a secure environment for all users.
Service Improvement: To analyze usage patterns, troubleshoot issues, and enhance platform features.
Marketing Communications: To send you optional updates, offers, and newsletters, which you can opt-out of at any time.

Cookies and Tracking Policy

We use cookies and similar technologies to ensure our site functions correctly and to enhance your experience. These are small data files stored on your device.

Essential Cookies: Necessary for core functions like logging in and maintaining your session.
Performance Cookies: Help us understand how you interact with our site, allowing us to improve performance (e.g., Google Analytics).
Preference Cookies: Remember your settings and preferences to personalize your experience.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may impact site functionality.

Third-Party Data Sharing

We do not sell your data. We only share information with trusted third-party partners when it is essential to provide our services. These partners are legally bound to protect your data.

Payment Processors: To securely handle subscription payments. Your financial details are sent directly to them and never stored on our servers.
Analytics Providers: To help us analyze website traffic and user behavior in an anonymized form.
Service Partners: For functions like cloud hosting (e.g., AWS, Google Cloud) and customer support software.

Data Security Measures

We implement a multi-layered security strategy to safeguard your personal information against unauthorized access, alteration, or disclosure.

End-to-End Encryption: Your messages and sensitive data are encrypted during transmission.
Secure Servers: Our infrastructure is hosted in top-tier, secure data centers with robust physical and digital security.
Access Controls: Strict internal access controls ensure that only authorized personnel can access user data for legitimate purposes.
Regular Audits: We conduct regular security audits and vulnerability scanning to identify and patch potential threats.

Creative sugar mama showcasing artistic pottery hobby

User Rights and Control (GDPR)

In accordance with GDPR and other privacy laws, you have comprehensive rights over your personal data. You can exercise these rights directly from your account settings or by contacting us.

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can update or correct inaccurate information in your profile at any time.
Right to Deletion: You can permanently delete your account and associated data.
Right to Data Portability: You can request your data in a machine-readable format to transfer to another service.

Data Retention and Deletion

We retain your personal data only for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, your profile will be permanently removed from our active databases. We may retain some anonymized data for analytical purposes or certain information for a limited period to comply with legal obligations, prevent fraud, or resolve disputes.

Contact for Privacy Concerns

If you have any questions, concerns, or requests regarding your privacy or this policy, please do not hesitate to contact our dedicated privacy team. We are committed to resolving your inquiries promptly and transparently.

You can reach us via the contact form on our Contact Us page or by emailing us directly at privacy@sugarmamymeet.com.